SMC Edition – 20200523

Everyone can use a little help from a designated professional
Everyone can use a little help from a designated professional

I hope you enjoy your Sunday Morning Coffee page. It is here to inform, have fun and enlighten your day. Dip in and out during the day, put your feet up and relax. Have a coffee and enjoy.

Sunday Morning Coffee ‘The Headliner’

Welcome to the Sunday Morning Coffee.

Today, I want to talk about project team building.  Over the years I’ve had to put together a number of project teams following an acquisition.  I used a number of methods of putting a team together.  I’ve used the big four, sole agencies and I even brought together individuals.  The end result was always similar.  Let me explain. 

The reasoning behind using one of the big four was liability initially in my mind.  They had a very large network of experts to call from across the UK and Europe.  A knowledge management bank, from past successes and failures. They could bring people in at short notice and drop those who were not performing as well.  It was a resource they managed. 

There are downsides as the big four tended to use it as a training area, bringing in trainees at will.  I’ve seen my business teams having to coach these trainees, to my frustration.  It was not always a magic mix working with them.  Their best were always off chasing the next big fish.  The scope drifted at times, meeting their needs and not our requirements. 

Through stakeholder updates and senior management meetings, any shifts could be discussed.  Having a strong tender process helped at the beginning, however it did slow down getting on with it..  A scope document and business case provided the means to protect all parties.  It didn’t stop scope creep, or as I called it, the big four money maker.

Sole agencies have a reach which provides a quicker way to build and deploy a team.  They represent a bank of resources either waiting for the next contract or are coming available soon. If you plan in advance then it can be a success. I have used gone down this path a few times, some have been a complete success, others have been a long drawn out affairs with bumps along the road.

Building a team from individuals. It can be done. The management overheads can be very time consuming depending on the calibre of the people you hire. The degrees of excellent ranged from the low to the high quality. Weeding out the those who can’t keep up the pace, and recognising who can’t is an emotional and stressful process. It is easier in the long run to accept defeat and hire a new person than to coach and train someone up.

Acquisitions were always a challenge to resource up for. If as especially when an acquisition lands and the agreement is that you have to split what has come over and what is staying with the seller. With acquisitions, some of the hidden systems do not come to light until way after the project team have landed. Due diligence doesn’t always provide the bank of data one wishes for. Thriving under pressure and building relationships with the new acquired staff is vital. Making them feel part of the change process from day one, really helps in the long run. They have the detailed knowledge which no data bank can provide.

Delivering on the goals and objectives of the project? Most case studies will show you any project team can be successful if you mix work with ways of relaxing and enjoying life. When the major programme of change is over. The remaining staff should be able to shift the focus onto business as usual. While looking for ways to continually improve the service. A job well done if you succeed.

Pandemic May Heighten Internal Control Risks

The Wall Street Journal impresses upon us the importance of even more stringent internal control, due to the move to remote working.  So far the SEC in the US has offered respite and relief during the pandemic.  This will have to change as time goes by.  The time is now to prepare to answer the questions that will be added as companies set up home office working as the norm.  I was also reminded that the new norm is becoming old, next is work from anywhere. How will businesses handle this phenomenon? 

Read more about this story at the WSJ article here  

Indeed, laugh if you wish. Live longer and laugh. Laugh at yourself and make friends. Be happy.

Learning how to money launder? Best to avoid, by not dropping your coins into the washing machine in the first place.

These jokes are wearing a bit thin. I use to be a needle in a haystack, then I was bailed and tied over.

Read last weeks Sunday Morning Coffee Here

I was reading a post by Shirley Atkinson yesterday titled Which Generation Group Are Your Customers in?.’  Her article focused on how to know which demographic group you wish to target your services and products at. 

About our I.T. Services and Solutions

A selection of our previous posts…

Let’s build something together.

Everyone can use a little help from a designated professional

Everyone can use a little help from a designated professional. When it comes to managing the different aspects of your business, an IT consultant can help with many different facets.

As a small business owner (or medium-sized business owner), you are in charge of all aspects of your business. You may have to tend to many different things you would rather not have to. This may include, being the administrator, salesperson, marketing lead, and even in charge of Information Technology (IT). Taking one or more of these jobs that don’t quite relate directly to your business can help you focus on the things that matter most.

Hiring an IT Consultant can be beneficial to your business, but finding one can be a task in its own. Everyone can use a little help from a designated professional.

Contact us click here


Business Hours


Ken Mulley-Smith
8 St Andrews Croft
LS17 7TP
United Kingdom

Monday – Friday 9 am to 5 pm

Follow us:

Need some help?

Please email us at


Leave a Reply

Please log in using one of these methods to post your comment: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.